The Global Heads of Operational Excellence Private Forum

Invitation Only Private Event - A Gathering of Global Heads & Executive Leaders of OpEx at Enterprise Level. A Private Event held at BTOES19

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Get the agenda and participant info as soon as it's released. Plus, announcements on the forward-thinking speakers and visionaries.  

A Glimpse - Participants

Anu George

Anu George

COO, Morningstar, Inc.

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Monday 12th March 2018 | 08:00 - 17:00 pm

Biography

Anu George is Chief Quality Officer for Morningstar. She is responsible for providing strategic direction to Morningstar’s operational excellence & continuous improvement initiatives. She works at the intersection of operational excellence, human behavior & technology. Anu is an avid reader, and has an eclectic choice of the books she reads. She enjoys learning and experimenting with new thoughts in the world of change management, organizational behavior, operational excellence, LEAN & Agile.

 

Anu has more than 20 years of experience in operations management and Lean Six Sigma. Before joining Morningstar in 2010, she had worked for Unilever and GE. She is a frequent speaker on topics including business process excellence and leadership.

 

Anu holds a bachelor’s degree in economics and accounting and a master’s degree in business administration, with a specialization in marketing, from the University of Mumbai. 

Jean-Claude Kihn

Jean-Claude Kihn

President, EMEA, Goodyear Tire & Rubber

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 08:15 - 08:45 am

Biography

Jean-Claude Kihn has been President of The Goodyear & Rubber Company’s Europe, Middle East and Africa business unit since January 1, 2016. Prior to this prestigious appointment, Mr. Kihn has previously served as President of The Goodyear Tire & Rubber Company’s Latin America business, Senior Vice President & Managing Director of Goodyear Brazil and as as the company’s Senior Vice President & Chief Technical Officer. 


Nuray Gurtekin Sen

Nuray Gurtekin Sen

Head of Global Process & Quality, Siemens

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Thursday 15th March 2018 | 08:30 - 09:00 am

Biography

Daniel Abrantes

Daniel Abrantes

Global Change Management, IKEA

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 16:05 - 16:35 pm

Biography

José Pires

José Pires

Global Excellence & Innovation (E&I) Leader, Andeavor Corporation

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 20:30 - 21:15 pm

Biography

José Pires serves as the Global Excellence & Innovation (E&I) Leader for Andeavor Corporation, where he oversees the global identification, prioritization and execution of mission critical business improvements and innovations that add value to the company, business partners and external clients in multiple markets.

Prior to his current role, Pires held Excellence and Innovation leadership positions in large, global companies in the electronics (Sony), semiconductor (Cymer-ASML), food (Nestlé) and infrastructure (Black & Veatch) industries. Throughout his career, Pires developed and refined E&I as an award winning program for innovation, leadership development, strategy execution and value creation globally.

Pires is an advisory board leader and keynote speaker for several global conferences on innovation, operational excellence, leadership development, strategy execution, business transformation, customer engagement and growth acceleration.

He holds a Bachelor in Engineering Physics from the University of Kansas and a Master in Business Administration focused in Investment Banking and Entrepreneurship from the University of San Diego.

Iassen Deenitchin

Iassen Deenitchin

Head of Global Process Management, ING

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Thursday 15th March 2018 | 13:50 - 14:20 pm

Biography

Iassen Deenitchin is Head of Global Process Management at ING. He joined the global banking group in 2016, with the aim to support the execution of the Accelerate Think Forward strategy through a common process management and improvement practice centred around the customer. Prior to that, Iassen was Head of Lean and Process Management at Raiffeisenbank International and an Associate Principal at McKinsey & Company. He holds an MSc in Financial Economics from the Norwegian School of Management and an MBA from the Kellogg School of Management, Northwestern University.

Akin Akintola

Akin Akintola

Networks Lead, Ecosystems Advocacy, Nokia

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 15:30 - 16:00 pm

Biography

Akin is a business leader who is passionate about Ecosystems, how they work and how companies derive value from them.

He joined Nokia in 2011 and has since held several roles looking after strategy, business transformation and now innovation. Akin is currently responsible for managing operational excellence within the Ecosystem Advocacy team which is tasked with transforming Nokia’s approach to deriving innovation value from its ecosystem. He has led several sustainable transformation programs leading to COGS and profitability improvement and has a wealth of experience with cost out strategies, process management and program management.

He has had an international carrier working with Motorola, Jones Lang Lasselle and Nokia in Africa, Middle East, Europe and now in America. During Akin’s time at Motorola he was responsible for delivering sourcing value across the MEA region as well as implementing Motorola’s location expansion strategy in the region.

Akin loves to work with start-ups who push the boundaries of current possibilities.

He is Six Sigma certified, holds a PGD in project management and an MBA from the University of Reading.

Jeff Hastie

Jeff Hastie

Global Director, Lean Enterprise, Bose Corporation

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 15:30 - 16:00 pm

Biography

Jeff Hastie is the Global Director – Lean Enterprise at Bose Corporation. His responsibilities include leading Lean and Six Sigma programs in Manufacturing and Global Supply Chain, Sales and Marketing, Product Development, Research and Corporate Administration including IS, HR, Finance and Legal. 

Jeff started his career at Bose in 2001 as a senior Quality Engineer and Six Sigma Black Belt. He worked with Finance to quantify the cost of poor quality and over the next 4 years he led improvement Teams across Manufacturing to bring more value to the company. In 2005, he initiated and led the formal deployment of Lean Six Sigma at Bose Corporation. In 2007, Jeff developed and implemented a strategy to pilot and then expand the Bose Production System (the Toyota Production System) across Bose Manufacturing Plants and Distribution Centers. Today Lean Enterprise is a strategic imperative enabling the success of Bose Corporation business improvement strategies worldwide. 

Prior to Bose, Jeff was employed at Wyman-Gordon Company, producers of technically advanced structural and engine components for the Aerospace Industry. During his 18 years at Wyman-Gordon, he held a variety of leadership roles in Industrial Engineering, Manufacturing Operations, Quality Assurance and Continuous Improvement.

Jeff has over 35 years of manufacturing and Continuous Improvement experience in the Wood Products, Metal Working, Aerospace Forging and Consumer Electronics Industries. He has spent the last 19 years dedicated to leading Lean & Six Sigma programs to accelerate business value. 

Jeff hold a Bachelor of Science Degree in Wood Products Engineering from the State University of New York and a Bachelor of Arts Degree in Business Administration from Syracuse University. He is a Certified Lean Six Sigma Master Black Belt.

Sisir Padhy

Sisir Padhy

SVP, Business Excellence, Verizon

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 11:30 - 12:15 pm

Biography

 

Sisir joined Verizon in 2011 and is the Vice President of Process Excellence and Innovation. Prior to joining Verizon, Sisir was part of the General Electric Company, where he held several leadership roles at GE Appliances, GE Transportation Systems, Pratt & Whitney, GE Corporate, and GE Aviation, in design, process excellence, e-Business, and strategic marketing. Sisir led the global P&Ls for GE Aircraft Engine and GE Smart Grid Automation businesses. 

He has published more than twenty papers in conferences, professional journals and books. In addition, Sisir has chaired many technical conferences and attended executive education at Wharton, Stanford and Harvard Business School. He received his masters in mechanical engineering with specialization in Artificial Intelligence and a Ph.D. in Mechanical Engineering. 

Past Participants & Speakers

Jim Collins

Jim Collins

Best Selling Author & Co-Author of Good to Great, Built to Last, How the Mighty Fall, Great by Choice,

Biography

Jim Collins is a student and teacher of leadership and what makes great companies tick.

Having invested a quarter century of research into the topic, he has authored or co-authored six books that have sold in total more than ten million copies worldwide. They include: GOOD TO GREAT, the #1 bestseller, which examines why some companies and leaders make the leap to superior results, along with its companion work GOOD TO GREAT AND THE SOCIAL SECTORS; the enduring classic BUILT TO LAST, which explores how some leaders build companies that remain visionary for generations; HOW THE MIGHTY FALL, which delves into how once-great companies can self-destruct; and most recently, GREAT BY CHOICE, which is about thriving in chaos – why some do, and others don't – and the leadership behaviors needed in a world beset by turbulence, disruption, uncertainty, and dramatic change.

Driven by a relentless curiosity, Jim began his research and teaching career on the faculty at Stanford Graduate School of Business, where he received the Distinguished Teaching Award in 1992. In 1995, he founded a management laboratory in Boulder, Colorado, where he conducts research and engages in Socratic dialogue with CEOs and senior leadership teams. In addition to his work in the business sector, Jim has passion for learning and teaching in the social sectors, including education, healthcare, government, faith-based organizations, social ventures, and cause-driven non-profits. In 2012 and 2013, he had the honor to serve a two-year appointment as the Class of 1951 Chair for the Study of Leadership at the United States Military Academy at West Point.

Jim holds a bachelor's degree in mathematical sciences and an MBA from Stanford University, and honorary doctoral degrees from the University of Colorado and the Peter F. Drucker Graduate School of Management at Claremont Graduate University.

He is an avid rock climber, with one-day ascents of the north face of Half Dome and the 3,000 foot south face of El Capitan in Yosemite Valley.

Subir Chowdhury

Subir Chowdhury

50 Most Influential Management Thinkers in the World. Honorary member of the World Innovation Foundation,

Biography

Subir has worked with many organizations across diverse industries including manufacturing, healthcare, food, and non-profit organizations. His client list includes major global corporations and industrial leaders such as American Axle, Berger Health Systems, Bosch, Caterpillar, Chrysler, Daewoo, Delphi Automotive Systems, Ford, General Motors, Hyundai Motor Company, ITT Industries, Johns Manville, Kaplan Professional, Kia Motors, Leader Dogs for the Blind, Loral Space Systems, Make It Right Foundation, Mark IV Automotive, Procter & Gamble, State of Michigan, Thomson Multimedia, TRW, Volkswagen, Xerox, and more. Under Subir’s leadership, ASI Consulting Group has helped hundreds of clients around the world save billions of dollars in recovered productivity and increased revenues.

Subir is the author of 13 books, including the international bestseller The Power of Six Sigma (Dearborn Trade, 2001), which has sold more than a million copies worldwide and been translated into more than 20 languages. Design for Six Sigma (Kaplan Professional, 2002) was the first book to popularize the “DFSS” concept.

His book, the critically acclaimed The Ice Cream Maker (Doubleday, 2005) introduced LEO® (Listen, Enrich, Optimize), a flexible management strategy that brings the concept of quality to every member of an organization. The book was formally recognized and distributed to every member of the 109th Congress. The LEO process continues to be implemented in many organizations. His most recent book, The Power of LEO (McGraw-Hill, 2011) was an Inc. Magazine bestseller. A follow-up to The Ice Cream Maker, the book shows organizations how the LEO methodology can be integrated into a complete quality management system.

Joseph Grenny

Joseph Grenny

Four-time New York Times bestselling author. An expert influence, communication, and organisational change,

Biography

He has spent the last 25 years teaching and advising more than one hundred thousand leaders on every major continent from the boardrooms of Fortune 500 companies to the slums of Nairobi, Kenya.

Lee Cockerell

Lee Cockerell

Former EVP of Operations for Walt Disney World®. One of the public faces of the world-renowned Disney Institute,,

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Friday 16th March 2018 | 11:30 - 13:00 pm

Biography

Lee developed the 12 Great Leader Strategies while at Walt Disney World® that transformed Disney’s leadership strategy and ensured that the 7000 leaders at Disney knew how to deliver employee excellence, which in turn delivered service excellence, exceptional customer loyalty, and strong business results.

Matthew E. May

Matthew E. May

Author of The Elegant Solution: Toyota’s Formula for Mastering Innovation. Awarded the Shingo Prize for Operational Excellence ,

Biography

I’m an innovation strategist, which means I help others hone their competitive edge by rethinking their business, no matter what field they’re in. I spent 8 years as a fully-retained creative advisor to Toyota, an experience which enabled me to write a book about their innovative methods and launch a speaking career. I’ve now written five books, the fifth being Winning the Brain Game. Winning the New Yorker cartoon caption contest, though, is my favorite achievement.

Horst Schulze

Horst Schulze

CEO, THE RITZ CARLTON

Biography

Horst Schulze revolutionized the hotel industry, creating one of the most recognizable international brands, forever altering the very nature of customer service by creating a culture of “ladies and gentlemen serving ladies and gentlemen.” A charismatic leader and entrepreneur with an intimate understanding of market demands, he created a legion of loyal customers by raising the bar for customer service expectations to previously unimagined levels. Schulze provides audiences with successful service-oriented strategies to build and maintain lasting customer relationships that keep them coming back for more. A man of rare ability and prophetic vision, Schulze himself was named “Corporate Hotelier of the World” by HOTELS magazine and was awarded the Ishikawa Medal for his contributions to the quality movement. Currently chairman and CEO of Capella Hotel Group, Schulze is launching the newest standard in luxury hotels creating an unmatched tier of customer service.

Edward Hanway

Edward Hanway

CEO, CIGNA Corporation

Biography

Edward Hanway, also known as Ed served as the Chief Executive Officer of CIGNA Corp. from January 2000 to December 25, 2009 and served as its President from January 1999 to June 2008. Mr. Hanway served as the Chief Executive Officer of CIGNA Health Corporation since January 2000 and also served as its Chief Operating Officer from January 1999 to January 2000. He served as President of CIGNA Health Corporation since January 1999. He served as President of CIGNA HealthCare from 1996 to 1999. He served as President of CIGNA International from 1989 to 1996. He served as Treasurer of Council for Affordable Quality Healthcare from June 2000 to July 2001. Mr. Hanway joined Insurance Company of North America (INA), a CIGNA predecessor company, in 1978 and served as its Assistant Controller, and was appointed to management and executive roles of increasing responsibility through the merger in 1982 of INA and Connecticut General, which formed CIGNA. He has been associated with CIGNA since 1978. He is a leader in the effort to improve the quality, accessibility and affordability of health care in the United States. He is an outspoken advocate at the national level for greater transparency in the health care quality and cost information available to consumers and a strong proponent of national quality standards for health care providers. Through the years, he has been active in a wide range of issues and initiatives associated with children's health, education and international business. Mr. Hanway served as the Executive Chairman of CIGNA Corp. from December 2000 to December 25, 2009. He serves as Chairman Emeritus at CIGNA Corporation. He has been an Independent Director of Marsh & McLennan Companies, Inc. since January 20, 2010. Mr. Hanway served as the Chairman of Council for Affordable Quality Healthcare from July 2001 to July 2002. He has been a Director of the Council for Affordable Quality Healthcare since June 2000. He serves as a Director of The Philadelphia Orchestra Association and also serves as a member of The Business Roundtable. He serves on the Board of Advisors of the March of Dimes Foundation, the Board of Trustees of Loyola College of Baltimore and the Eisenhower Exchange Fellowships. He served as an Executive Director of CIGNA Corporation since 1999. He served as a Director of America's Health Insurance Plans. He serves on the Board of Directors of the Alliance for Health Reform. He serves as a member of the Pennsylvania and American Institutes of Certified Public Accountants. Mr. Hanway graduated from Loyola College of Baltimore with B.A. in 1974 and M.B.A. degree from Widener University in 1984.

   Richard Morgante

Richard Morgante

Commissioner, INTERNAL REVENUE SERVICE

Biography

Morgante began his IRS career in 1975 as a Taxpayer Service Representative in Syracuse, N.Y. He has held executive positions on the local level in Los Angeles and New Orleans, and on the national level, where he has served as director for economic analysis, budget director, director of management and finance in the Small Business/Self Employed Division and deputy commissioner of the Tax Exempt and Government Entities Division before becoming deputy commissioner of W&I in June 2004.

A native of Buffalo, N.Y., Morgante holds a degree in philosophy and theology from St. John Vianney Seminary in East Aurora, N.Y., a certificate in public administration from the University of Southern California and a certificate in financial management from George Washington University.

Jeff Katke

Jeff Katke

CEO, METAGENICS

Biography

Jeffrey Katke, a Managing Principal of Avistone, was the founder and CEO of Metagenics Inc., a nutrigenomics and lifestyle medicine company, from 1983 to 2010. Under Jeffrey’s leadership, the company, which began operations in Southern California 30 years ago, grew to an international presence with manufacturing and/or distribution facilities located in 46 counties, employing over 1,000, offering over 1,200 products to more than 75,000 healthcare providers. In 2009, Jeffrey negotiated the sale of Metagenics. He still remains a shareholder and serves on its Board of Directors. He is also a significant shareholder in Kindex Therapeutics, a biotech spin-off from Metagenics, and serves on that company’s board of directors. During his tenure as CEO of Metagenics, Jeffrey received numerous honors and awards, including the “Family Business of the Year” award by Chapman College, winner of “Equity Deal of the Year” award by Orange County Institute for Corporate Development, and was nominated for Entrepreneur of the Year in Orange County California by Ernst & Young.

In 2010 Mr. Katke founded Katke Holdings LLC to make private equity investments in early stage growth businesses and commercial real estate properties. He is one of the founders of Avistone, LLC and serves as a Managing Principal.

Tim Solso

Tim Solso

CEO, Cummins

Biography

Theodore M. Solso, also known as Tim, served as Chief Executive Officer of the Columbus Ind. from 2000 to 2011. Mr. Solso served as the Chief Executive Officer of Cummins Inc. from January 2000 to December 31, 2011. He served as the President of Cummins Inc. from 1995 to 2000, and its Chief Operating Officer from 1994 to 2000 and Executive Vice President of Operations from 1992 to 1994. He served as Vice President and General Manager of Engine Business after serving in various other executive positions in Cummins Inc. from 1988 to 1992. He served at BP Corporation North America, Inc. He served in various positions with Cummins Engine Company Inc., since 1971. He served for Cummins as Vice President and General Manager of Holset, Vice President of special engine markets and Vice President of Marketing from 1980 to 1988. Mr. Solso began his career with Cummins in 1971 as Assistant to the Vice President of Personnel until 1972 and served as an Employment Director from 1972 to 1974. He also served as Director of Development and Training from 1974 to 1977 and Executive Director of personnel from 1977 to 1980 for Cummins. He serves as chairman, Cummins Foundation. He serves as Chairman of the United Way Campaign-Bartholomew County. He is the U.S. chairman of the U.S. – Brazil CEO Forum. He served as the Non-Executive Chairman of General Motors Company since January 15, 2014 until January 4, 2015. Mr. Solso served as the Chairman of the Board of Cummins Inc., from January 2000 to December 2011. He served as the Chairman at Columbus Ind. He has been an Independent Director of Ball Corporation since January 2003 and its Lead Independent Director since 2003. He has been an Independent Director of General Motors Company since June 12, 2012 and its Lead Independent Director since January 4, 2015. He serves as a Trustee of DePauw University and Manufacturers Alliance. He serves as a Director of Cummins Foundation, the Central Indiana Corporate Partnership, American Transportation Research Institute. Mr. Solso served as a Director of Ashland Inc. from 1999 to January 26, 2012; Cummins Inc. from 1994 to December 31, 2011; Irwin Financial Corporation from 1993 to December 31, 2006 and Cyprus Amax Minerals Co., since November 15, 1993. He served as a Director of Amoco Corporation. He served as a Director of BP plc and Indiana Economic Development Corp. He is also a Member of the Indiana Academy, a Member of the Business Roundtable and the Business Council. He was awarded the Ellis Island Medal of Honor in 2008; was selected as the national Six Sigma CEO of the year in 2007; and, in early 2009, was awarded the William R. Laws Human Rights Award by the Human Rights Commission of Columbus, Ind., where Cummins is headquartered. Mr. Solso received a Masters in Business Administration from Harvard University in 1971 and a Bachelor of Arts in Psychology from Depauw University in 1969.

 Greg Spierkel

Greg Spierkel

CEO, Ingram Micro

Biography

Mr. Gregory M. E. Spierkel, also known as Greg, served as the Chief Executive Officer of Ingram Micro Inc. from June 1, 2005 to January 20, 2012. Mr. Spierkel served as the President, Worldwide of Ingram Micro Inc., since January 2005. Mr. Spierkel served as an Ingram Micro Inc.'s Corporate President from March 23, 2004 to January 2005 and served as its Executive Vice President since June 1999 and was responsible for the European and Asia- Pacific regions. Mr. Spierkel served as an Executive Vice President and President of Ingram Micro Europe, a division of Ingram Micro Inc. from June 1999 to March 2004, where he led the transformation of the region into a best-in-class performer, delivering sales and operating margins at historic highs. He served as a Senior Vice President and President of Ingram Micro Asia-Pacific from July 1997 to June 1999. Mr. Spierkel joined Ingram Micro in August 1997 and was instrumental setting up in Asia with the acquisition of Electronic Resources Limited, Singapore. Mr. Spierkel has more than 25 years of broad-based experience in global operations management. Mr. Spierkel has successfully managed other complex and large- scale operations throughout the world. Mr. Spierkel served as President of Global Sales and Marketing at Mitel Corp. Mr. Spierkel served as Vice President of Global Sales and Marketing of Mitel Inc. from March 1996 to June 1997 and served as the President of North America at Mitel from April 1992 to March 1996. Mr. Spierkel spent 11 years Mitel Corp. He also worked in market research for Nortel Inc. and in sales and product development for Bell Canada. For four years, he served as Managing Director of Mitel Telecom in the United Kingdom with responsibilities over Europe and Asia. He served as General Manager of Mitel Far East Ltd. in Hong Kong, where he orchestrated the successful integration of an acquired subsidiary. He serves as a Member of the Board of the School of Business at the University of California, Irvine and Chapman University. He has been a Director at MGM Resorts International since April 10, 2013. Mr. Spierkel has been an Independent Director of PACCAR Inc. since April 22, 2008. He has been a Non Voting Director at Schneider Electric SE since October 28, 2014. He served as a Director at Ingram Micro Inc., from June 1, 2005 to April 15. Mr. Spierkel served as a Member of the Supervisory Board of Ingram Macrotron GmbH. He holds a Bachelor of Commerce degree from Carleton University, Ottawa. Mr. Spierkel holds a Master's Degree in Business Administration from Georgetown University. He also attended the Advanced Manufacturing Program at INSEAD.

Glenn A. Fosdick

Glenn A. Fosdick

President and CEO, THE NEBRASKA MEDICAL CENTER

Biography

Mr. Fosdick has had a distinguished career in hospital/health system administration spanning more than 30 years. In August 2001, he was named president and chief executive officer of The Nebraska Medical Center in Omaha, Neb. The Nebraska Medical Center is a 687-licensed bed acute care teaching hospital, comprised of the former Bishop Clarkson Memorial Hospital and the former University of Nebraska Medical Center Hospital. In addition, the medical center also owns hospitals in Iowa, Missouri, a freestanding orthopedic facility in Omaha, and a new 100-bed community hospital in Bellevue, Neb. which opened in May 2010.

Prior to his appointment at The Nebraska Medical Center, Fosdick served as president and chief executive officer of Hurley Medical Center in Flint, Mich. for six years. He originally joined Hurley Medical Center in 1992, a 495-bed teaching hospital and regional referral center, as executive vice president and chief operating officer.

Mr. Fosdick is a 1973 graduate of the State University of Buffalo, New York, where he earned a bachelor's degree in business administration. He received his masters in health services administration, Program in Hospital Administration, from the University of Michigan-Ann Arbor.

Mr. Fosdick is a fellow of the American College of Healthcare Executives. He has received numerous awards including the Management Excellence Award by the regents of the American College of Healthcare Executives for the State of Michigan in 1998. Additionally, he holds the rank of Major in the U.S. Army Retired Reserve, Medical Service Corps. Fosdick is presently chair of the Board of Directors of the Nebraska Hospital Association..

Jill Considine

Jill Considine

CEO, The Depository Trust and Clearing Corporation

Biography

Jill Considine served as senior advisor of The Depository Trust & Clearing Corporation (DTCC) and its subsidiaries (securities depository and clearing house) from August 2007 to May 2008, having served as chairman since August 2006, and as both chairman and chief executive officer from January 1999 to August 2006.

Prior to joining DTCC, Ms. Considine served as the president of the New York Clearing House Association, L.L.C. from 1993 to 1998. Ms. Considine served as a managing director, chief administrative officer and as a member of the Board of Directors of American Express Bank Ltd., from 1991 to 1993. Prior to that, Ms. Considine served as the New York State Superintendent of Banks from 1985 to 1991. Ms. Considine also serves as a director of the Atlantic Mutual Insurance Companies, The Interpublic Group of Companies, Inc., Ambac Financial Group, Inc. and is chairman of Butterfield Fulcrum Group, Limited.

Ms. Considine recently completed a six-year term as a member of the Board of the Federal Reserve Bank of New York where she served as chairman of the Audit and Operational Risk Committee.

Ms. Considine is a member of the Council on Foreign Relations and the Economics Club of New York. She served on the Group of Thirty Steering Committee on global clearance and settlement and as a member and speaker at the World Economic Forum in Davos. Ms. Considine was a Presidential appointee to the Advisory Committee for Trade Policy and Negotiations from 2003-2004. She was named Six Sigma CEO of the Year Award in 2006 and one of Crain’s New York Business 100 Most Influential Women in Business.

Ms. Considine earned a Bachelor of Science, with honors, from St. John’s University and a Master’s of Business, with honors, from Columbia University. She also attended Bryn Mawr College. 

Tim Tyson

Tim Tyson

CEO, VALEANT PHARMACEUTICALS

Biography

Timothy Tyson

Timothy Tyson is currently Chairman and CEO of Aptuit Inc., headquartered in Greenwich, CT. His remarkable corporate career spans nearly 30 years in the pharmaceutical industry. His expertise in leadership and management is internationally recognized. From 2002-2008, Mr. Tyson served as COO, President and CEO of Valeant Pharmaceuticals International. During this period, sales grew 69% and earnings increased 135%. He led a major restructuring of the company and established a highly effective Research and Development capability which developed a best in class epilepsy compound and a promising pro-drug for hepatitis C, both in Phase III. Mr. Tyson is a 1974 graduate of the United States Military Academy at West Point. While on active duty at Ft. McClellan, AL, he earned a Master of Public Administration, in 1976, and a Master of Business Administration, in 1979, from Jacksonville State University. In 2002, Mr. Tyson received a Bicentennial Leadership Award from the United States Military Academy at West Point and was named 2007 Alumnus of the Year at Jacksonville State University. He has served on the board of directors for Valeant Pharmaceuticals International; the Pharmaceutical Research and Manufacturing Association (PhRMA); BICOM; on the CEO Roundtable for the University of California at Irvine; on the Dean’s Executive Forum at Cal State Fullerton; the CEO Council on Cancer; the Health Sector Advisory Board at Duke University; the Leadership Forum of the International Society of Pharmaceutical Engineers and as a visiting lecturer at Cambridge University. Mr. Tyson has served on the board of directors for non-profit organizations in Raleigh-Durham, NC and Orange County, CA and with the United Way.

Omar Hatamleh

Omar Hatamleh

E Director at the International Space University, Former Chief Innovation Officer,, NASA

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 12:00 - 12:30 pm

Biography

Dr. Omar Hatamleh is the Executive Director of the Space Studies Program.  Prior to assuming his new assignment, Omar was the Chief Innovation Officer, Engineering at NASA Johnson Space Center responsible for empowering the organization creative thinking and develop capacity to innovate.

Prior to that he was the Associate Chief Scientist at NASA ARC responsible for identifying new and promising areas of scientific research and supporting technologies that can be integrated into the Center's capabilities.  Previous roles at NASA also included Technology Relationship Manager, Advanced Development Manager, and Space Shuttle Orbiter Structures Subsystem Manager.

Omar has Nineteen years of aerospace industry experience and has published over 33 international journal articles; he has four engineering degrees, speaks four languages and has been an invited keynote speaker to multiple national and international events. Omar has also been the recipient of several prestigious awards and recognitions from NASA.

David Feierstein

David Feierstein

Global Head of Business Transformation Office and Zero Based Budgeting, NCR Corporation

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 15:15 - 16:30 pm

Biography

David Seth Feierstein joined NCR Corporation in February 2016 leading the newly formed Transformation Office and Zero-Based Budgeting initiative.  From August 2013 to January 2016 David was the Global Head of Zero Based Budgeting, CAPEX and Working Capital at Kraft Heinz and was instrumental in the Kraft integration and Heinz transformation delivering over $550 million in SG&A cost savings during his tenure.  From July 2011 to August 2013 David worked at Goldman Sachs Capital Partners, the private equity arm of Goldman Sachs and from July 2007 to July 2011 at J.P. Morgan’s Investment Bank in the Mergers & Acquisitions and Natural Resources groups.  David continues to serve as an advisor to multiple companies including those owned by Berkshire Hathaway, Blackstone and other large private equity funds on the topic of Zero-Based Budgeting. David currently lives in Atlanta.

Julio Urrutia

Julio Urrutia

Chief Process Officer, Latin America, Ricoh 

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 15:15 - 16:30 pm

Biography

Julio Urrutia has been in the technology industry for more than 15 years, now as Head of Operational Excellence and CISO at Ricoh Latin America. Julio holds a Degree in Strategic Marketing Management, a Master's Degree in IT Service Management, a Master's Degree in Business Analysis plus multiple Industry Certifications.

In his current position, Julio is in charge of many critical corporate initiatives. Working in a Global environment and with an extend knowledge of Latin American cultures, markets & economies. Lead and manage major expertise area programs and company-wide critical projects; responsible for the creation of methodologies and standards, measurement criteria and leading-edge initiatives to improve productivity, efficiency and organizational excellence. He is an active-global public speaker and takes part in consultations.

Julio credits his success to great passion for what he does and constant learning. Manage the full range of design and development efforts from concept to implementation; communicate at all levels and hold negotiations with large-scale vendors; maintaining expertise on industry, products and technology trends through research and training. Manage and optimize working relationships; with great expertise in creating, developing and leading high-performance teams, facilitate innovation, and promote openness to and participation in change. Also accountable for creating and controlling organizational budget to accomplish desired results. 

Fluent in English, Spanish and Portuguese, and is able to communicate in French, Julio is in progress to obtain a Certificate of Professional Development in Strategy at Wharton - University of Pennsylvania.

Kevin Goldsmith

Kevin Goldsmith

CTO , AVVO

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Wednesday 14th March 2018 | 17:45 - 18:15 pm

Biography

Kevin Goldsmith oversees the development and IT teams at Avvo. Prior to joining Avvo, Kevin was the VP of Engineering at Spotify, the popular digital music service, where he led a team of 175 engineers for the company’s mobile, desktop and web platforms. He also served as the Director of Engineering for Adobe Systems for nearly a decade. Kevin has been an industry forerunner in the areas of GPGPU for commercial applications, leading development teams for both Adobe and Microsoft’s Virtual Worlds (later social computing).

Kevin speaks around the world, on topics ranging from product development to how culture affects work productivity and morale. He earned degrees in Applied Mathematics and Computer Science from Carnegie Mellon University.

Ezra Eckhardt

Ezra Eckhardt

COO, Wave Form Systems

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 15:15 - 16:30 pm

Biography

Ezra Eckhardt is the VP/COO and a principle at Wave Form Systems, a premier provider of regional mobile medical services.  Additionally, Ezra is an accredited investor serving on several private company boards of directors and small business advisory councils.

Prior to his current role, Ezra was a senior executive in the financial services space serving as president and chief operating officer of Sterling Bank, chief operating officer of Sterling Financial Corporation, and executive vice president of operations and Umpqua bank.  His prior experience includes general management, operations, leadership and continuous improvement work at Microsoft, Honeywell and the U.S. Army.

Ezra is currently the chairman of the finance committee and member of the board of directors for the Spokane International Airport and sits on the board of directors for Gonzaga Preparatory School.  Ezra has also served as adjunct professor at the Gonzaga University Graduate School of Business, appointed advisory roles for local and national elected officials, numerous chamber boards and committees, and the local affiliate of Habitat for Humanity.

He is a distinguished graduate of the U.S. Military Academy at West Point. He also has earned a master’s degree in business administration from Gonzaga University and has advanced training in applied statistics from the Rochester Institute of Technology. Ezra has an established background in operational excellence and continuous improvement.

Fabio Garaycochea

Fabio Garaycochea

Associate Director, Boehringer-Ingelheim

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Thursday 15th March 2018 | 14:25 - 14:55 pm

Biography

Fabio is the head of Business Process Excellence at Boehringer-Ingelheim Animal Health Business Unit – St. Joseph, and is a certified Master Black Belt.

His successes also include, Merck Co. Inc., Ford Motor Company, First National Bank, and many others. 

With over two decades of experience in continuous improvement implementation in more than five industries his view is radically different.  Fabio helps organizations see employees as a gold mine of ideas to help improve and transform the business, establishing sustainable systems to empower employees at all levels to drive continuous improvement.

Past Attending Organizations